They tally up the units lost and multiply by Gary’s sale price, and the next thing you know Gary gets a deposit from Amazon for $10,000 (minus the fees). Let’s just say that after 3 grueling weeks, Amazon is pressed to admit that they have indeed lost Gary’s inventory. They will be looking for your missing inventory, but it won’t keep them up at night like it will you.Īnd since this article is turning out to be a real picker-upper, let me just rain a little harder on your parade… Now, I’m not trying to say Amazon is really thinking this behind closed doors. You’re not going to be at the top of their to-do list. The truth is Amazon may tell you they need 48 hours or 3 more days or 5 more days or 1 more week, but in the end, they’re probably going to cross each of those deadlines without blinking an eye.Īgain, they’re a large company with millions and millions of products who are now trying to locate your shipment of 500 units. Okay, here’s the short answer - as long as they want. Now for the not too exciting part… How Long Does Amazon Have to Find Your Inventory? So if you were selling your product for $20 and they lost 500 units, they’ll pay you $10,000 minus the Amazon fees.
But in general, if Amazon has to admit that they lost your product, they will deposit into your account the sale price of each unit they lost minus the Amazon fees. Okay, here’s the short answer - they pay you for it. What Does Amazon Do If They Lose Your Inventory? Again, trust me - they can do very well without you. And though that’s not the message they’re trying to send, it will be the message you’ll seem to be hearing during this entire process. Trust me - you can call, email, chat, curse, and stick pins in a Jeff Bezos voodoo doll, but you’re not going to speed the process up or change the outcome.Īmazon is the big dog here. It’s the cards you’ve been dealt, my friend. Therefore, inventory will be mixed up and lost.Īnd to make the situation even worse - there isn’t much you can do about it. Amazon is a large company ( understatement of the year) that is attempting to coordinate a massive amount of merchandise ( new understatement of the year!). The difficult truth is that stories like Gary’s happen all the time. What the heck was Gary supposed to do? The Difficult Truth Black Friday and the entire holiday season was just around the corner, and his inventory was quickly running low. It was lost and would take five more days to figure out where it went. After several different phone calls, Gary learned that Amazon couldn’t find his new shipment. Gary waited patiently for two days, but when three days had passed, he decided to call back. Within 48 hours, he should receive a response, and the issue would be resolved. Gary called Amazon support and was told that an investigation would have to be issued to resolve the issue. He decided to investigate since Black Friday was just around the corner. Even though Amazon was showing that his new inventory had been delivered to Amazon FBA, his inventory stock number wasn’t changing. Now the only thing left to do was to sit back and ride the wave of holiday sales!īut a week and a half later, Gary noticed something peculiar. So when Gary received a shipping confirmation from his supplier in the middle of November that his product was sent to an Amazon warehouse, he was thrilled. Gary knew that production for his product was 4 to 6 weeks, so by ordering in October, he was guaranteeing that his inventory would be filled before the holiday rush. One of his greatest fears was running out of stock when orders started pouring in. It was the beginning of October, and Gary was already on the phone with his supplier ordering an extra 1,000 units for the holidays. His sales in September had been holding steady, but he knew that in November and December there would be increased sales for his niche.
Gary was gearing up for the dream selling season of most Amazon sellers - the holidays! The names and details have been changed to protect the innocent. The following drama is based upon a true story.
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